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Kindness

Imagine walking into work and being greeted with a sincere compliment, gesture of generosity, or simple thank you.

It can completely shift the tone of your day.

According to a recent HBR article, this isn’t just a feel-good extra. It’s a powerful tool that can transform organizational culture, boost morale, and even improve business outcomes.

Research consistently shows that kindness has a ripple effect: When employees experience kindness, they don’t just pay it back to the same person, they pass it forward to others.

In a study analyzing over 50,000 employees across various businesses, higher levels of courtesy, recognition, and praise were linked to increased productivity, efficiency, and lower turnover rates.

But kindness doesn’t just benefit the recipient, it also enhances the well-being of the giver. Because when we take the time to recognize someone else’s strengths, we deepen our social connections.

So, how can organizations bring kindness into the dizzying mix of virtual, in-person, and hybrid work?

Leaders can model the behavior themselves, incorporating regular words of appreciation into team meetings. Small spot bonuses, gift cards, or handwritten notes can also reinforce a culture of appreciation.

Fear, uncertainty, and doubt in a transactional workplace take a nasty toll, but kindness is the currency that builds trust, engagement, and contentment, proving that it isn’t just a soft skill—kindness is a powerful driver of motivation, morale, and ongoing success.

Have a great week-

John Stevenson

Partner

ClientKudosClient Success Stories & More

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