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Essentials of a winning pitch

No matter how great your product, service, cause, or idea may be, it will most certainly fail if not pitched properly. Whether it’s artificial intelligence software, bathroom remodeling, or the latest medical device, if you want to attract investors or customers, you’ve got to create a compelling story. There are many sources for this type …

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Worrying the right way

Most of us know that extreme views, in any matter, are usually not healthy. They’re also not realistic. Very few situations are as easy as black or white, yes or no, and all or nothing. And that’s a good thing. Because the tension between two opposing views is where the best ideas originate. That’s especially …

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Bewildered, boxed in, and breaking through

There are two main roadblocks when it comes to solving problems in business or life. The first is bewilderment: This is the sensation of not really knowing where to begin or what approach to take when it comes to sorting out a problem. The second is being stuck or boxed in: You know what you want to do …

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Encourage friction

Embrace friction and encourage debate

Meetings that go in circles or dance around decisions serve no one. Some people speak up. Some don’t. Tough things get discussed. Or they don’t. Some people focus on issues. Some resort to personal attacks. But a healthy debate, where friction is welcomed, and discussion is cultivated, helps everyone question assumptions, consider alternatives, and listen …

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Question everything, always

The calendar and the cash register were reset to zero seven days ago and now it’s a matter of figuring out how to make the most of both. This can be one of the twitchiest times of the year. The promise and potential of the new year is exciting. Plans have been made. Resources are …

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An easy New Year’s resolution

I’ve sat in judgement of panhandlers for many years. I’ve labeled them lazy, devious and dangerous. I’ve shunned them. And when asked for money, I’ve replied with my standard “no, thanks” for years. But all that changed for me earlier this year after reading an interview with Pope Francis from an Italian magazine (Tennis Shoes) …

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Stopping by Woods on a Snowy Evening

Here’s a classic by Robert Frost, apropos of the weather more than the holiday, but lovely nonetheless. Whose woods these are I think I know. His house is in the village though; He will not see me stopping here To watch his woods fill up with snow. My little horse must think it queer To …

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Facing fear with forthrightness

Professional relationships, like personal ones, have their seasons. There is flow and there is friction. There are highs and there are lows. But with the right foundation, any relationship can withstand the test of difficult times. It’s no surprise that personal fear plays a part. Patrick Lencioni,in his book “Getting Naked” outlines three main fears that …

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How to quit complaining

I can complain with the best of them. I’m really good at finding fault and calling it out. But, oh, is it costly. The energy and resources I’ve consumed by complaining have no doubt cost me happiness and success over the years. Moreover, it distracts and takes away from more important functions like learning and …

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How to keep your cool

Tense conversations can go one of two ways: they can get worse or they can get better. It’s easy to make them worse. When the amygdala, the emotional control center of the brain, gets overwhelmed it yields to the “fight” response. Physical defense mechanisms kick in and the ability to think clearly goes out the …

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