Ask for what you want — and get it. Do you ever have trouble asking for what you want? Do you feel frustrated when you don’t get what you don’t ask for? It’s happened to all of us. We hem and haw and hope that people will do what we want if we give them enough hints. John …
Category: Customer success stories
Thinking like Sherlock Holmes – The Sunday Snippet – [12.30.12]
What we can learn about better concentration – and productivity – from the quintessential unitasker Sherlock Holmes. Multitasking has become a desired skill in our modern lives. In fact, many of us pride ourselves on our multitasking prowess, and even strive for higher levels of frenzied, frantic activity. What few of us are willing to …
People before profits – The Sunday Snippet – [12.23.12]
Being lost in work can lead to being lost altogether. When Charles Dickens wrote A Christmas Carol, his timeless story of greed, redemption and generosity, he was in a bit of a slump and in need of more income to raise his family that included 10 children. We know the tale begins on a “cold, …
Facing down fear – The Sunday Snippet – [12.16.12]
Fear is natural and it’s a part of our daily lives. It can also be paralyzing if not successfully neutralized. The best way to deal with fear is to first gain perspective. Is there a real threat? What’s at stake? Deal with the brutal facts – good and bad. Next, it’s important to apply some positive common sense, …
Attitude, aptitude and altitude
Zig Ziglar died this past week at age 86. A world-renowned motivational speaker, trainer and author, Ziglar wrote over two dozen books and amassed a following of millions who were inspired by his lessons for success. Below are 10 quotes from Ziglar that are worth keeping close at hand when you need a little extra ambition: “You …
Thankfulness and appreciation – The Sunday Snippet – [11.25.12]
Things turn out best for people who make the best of the way things turn out. – John Wooden Coach Wooden’s quote above isn’t the exact sentiment of Thanksgiving, but I think it works – be positive and be grateful and everything else follows. In the spirit of the holiday weekend, we’d like to extend a …
Inspiration for the ages – The Sunday Snippet [11.18.12]
In the early morning of April 15, 1865, after Abraham Lincoln had drawn his last breath, Secretary of War Edwin Stanton stated simply and solemnly “Now he belongs to the ages.” Indeed he does. Lincoln has been the subject of more than 15,000 books, and has been studied as thoroughly as any figure in world …
Next play – The Sunday Snippet – [11.11.12]
College basketball season is underway once again, and a quick scan of the Top 25 confirms our beloved local teams (MU and KU) are highly placed, as well as another perennial national favorite – Duke. Ranked in the top 10 no less. Duke’s coach Mike Krzyzewski has won more games than any other men’s college …
You’re on my list – The Sunday Snippet [11.4.12]
A smart, simple redesign for your to-do list. I’ve always been a big list-maker – annual to-do’s, family to-do’s, financial to-do’s, business to-do’s, etc. Committing items to paper, nicely and neatly printed, just makes you feel good. It unburdens the mind and also makes the task real – it’s on the list so it must …
Really good growth advice
Kelly Scanlon and the nice folks at Thinking Bigger Business Media brought Mike Michalowicz, author of “The Pumpkin Plan,” to town this past week as part of their speaker series and it was extremely entertaining, educational and motivational. Though the title is a funny one, once you learn about the connections he makes between growing …